Sunday, November 25, 2012

More with Google docs

It's been awhile since I last visited Google Docs as we have Microsoft Office at work and I mainly create simple training notes with new procedures for staff to follow if working on the Public assistance desks. I usually just use screen images of the individual steps taken with some text box information to clarify.

Other tasks such as creating letters for lost, stolen, damaged items or overdue items are usually set according to council approved templates and only recquire editing of individual member / item details.

*I suspect that staff at other libraries probably only really use their supplied software too unless they need to create something and they find themselves unable to do so easily with what they have access to*
--------------------------------
So given my limited useage I did not really think I would discoverany great new tips for using Google Docs that I could apply to my work situation.... But I was pleasantly surprisd to discover at least a few new tips that I could get excited about!
-------------------------------
Tips I liked - You can

1. Create shared folders with documents that can be accessed by other trusted people  who can log on and edit at the same time as other members given access.

Why? 

We have all experienced frustration in attempting to see members of a group at the same time as if someone is not already committed to working  somewhere in the library, they are already attending another meeting / training session, are at lunch, having a rostered day off or on annual leave. Those that do attend are usually focused for about half  the time with one eye on their watch as they need to do something else soon.

By using shared documents for subjects you want to discuss or work on with other people, you can provide your comments, suggestions and sourced information at a time that best suits you.  

You no longer have to schedule face-to-face meetings requiring additional time and expense in travelling to and from one location to another.  A deadline can be announced for all members to submit their input and the final results can be managed by a nominated person with everyone else able to check in again at a set date.

2.  Use Google to translate your text documents into other language

Why?

Our library membership is very culturally diverse and not all members have English as a second language.  We are lucky enough to have members of staff  with bilingual language skills, but we still come across many people who we find it difficult to communicate with and pictures, hand gestures and mime can only get you so far.

Now if someone writes to us in another language, we can use Google translate where we can retype the letter's content in (provided it is in recognised characters) and have it translated into English.  It may not be a perfect translation, as we know certain phrases in one language don't always mean anything in another, but it can provide enough of an idea for us to understand what they are communicating.

We can then compose our reply in English and have it translated into their language which we can then send back (possibly with a note re: tool used to translate document and apologies for any misunderstandings or miscommunications).

Alternatively, if the person is standing in front of you, you can open up Google translate, type in some text and play the translation in their language to them.  If they speak a language that uses the English alphabet, they too can use the keyboard to communicate too.
------------------------------
Here is an e.g. of what can be done.

English version

Hello I am the Overdues Officer.We charge overdue fees for items which are returned late. You must return items in time or renew them online to avoid these fees. You may renew items twice provided that no reservation exist.

German translation

Hallo, ich bin der Überfälligkeiten Officer.
Wir berechnen überfälligen Gebühren für Artikel, die verspätet zurückgegeben. Sie müssen Elemente zurück in der Zeit oder erneuern Sie sie online, um diese Gebühren zu vermeiden. Sie können zu erneuern Artikel zweimal sofern keine Vormerkung besteht.


* Please accept my apologies for any errors as I have used a translation tool and my German is only so-so. No offense has been intended*



Sunday, November 18, 2012

Event management

Scheduling ones daily/weekly/monthly/yearly calendar can be a difficult task, especially when other people's attendance and availability is involved. The following online mangement tools can really help with the challenge.

Doodle

This is a really easy tool to use and is great for arranging meetings with other people. It is especially useful for someone who is constantly on the go, moving from one location to the other and working remotely as it can be accessed anywhere, anytime as long as you have internet access, which with the exisiting range of internet accessible portable devices is incredibly easy today.

Google calendar

This is a more advanced event management tool with multiple ways of organising ones schedule.  Registering with this tool is so easy if one already has a gmail account as one only has to log on. One can even see a read only view of one's calendar without the need for being online.

Eventbrite

This is a really good tool for managing attendees for an event you wish to run as it is really easy for people to use which is almost half the challenge.  Up and coming events can be searched with the basic search bar and results can be limited to the event's date, location, category (e.g. convention) and fee. Tickets can also be easily printed out by the attendee.
 ---------------------------------

Of the three tools, I would probably only really use Doodle for scheduling meetings with people outside of our organisation as we already use Microsoft Outlook at work which has a council contacts list already and a calendar tool.  I would recommend Eventbrite to our Community Information team for managing all of our author talks and other events.


Saturday, November 17, 2012

Productivity with RSS

Sigh, I must admit to not even looking at my feed reader since creating and briefly using it for Learning 2.0.

I was using Bloglines and although it was great to receive feeds of my choice which could be accessed anywhere I had internet access, I always found it extremely irritating that I could not delete the feeds once I had read them and decided I no longer wanted them.  It was possible to delete a feed subscription altogether but not an indivdual feed received. 

Despite searching I could not find any information in the help section about how to do this. Google Reader also didn't seem to offer this deletion option either and I so badly wanted to tidy up my feeds list!
-----------------------------------
I actually found it easier to simply subscribe to the most desired feeds via my Internet browser and only look at them when on the computer I had used to subscribe on.
--------------------------------
Using a Rss filter like Feedrinse is not required.  I find that when searching for the initial website to see if it has feeds, one can simply use good keyword searches and actually look at the site to be able to decide if it meets your needs.

Thursday, November 15, 2012

Slideshows! Screencasting & Digital storytelling

I love slideshows and they are especially effective when one wants to portray an emotion and show the progression of a  story from beginning to end.

You can simply show the picture slides, add text, music or a voiceover to really invove the target audience.

------------------------------  

If only we had a screen near our library's entrance...  We have a perfect captive audience in all those eager members who wait outside counting down the minutes till our doors open.  Our library could do a slideshow showing the year that passed at the library!

------------------------------
Here is a slideshow I found when looking at Authorstream. 

You can play it here and 

* Simply watch the pics with the volume turned on

* Watch it in full screen mode with the volume turned on to see the factual information about the festival and the information about the individual picture slides in the text box. You can speed up the show by placing your mouse indicator in the text box and clicking on this when you are ready to move on. Simply press ESC to return to the blog.

* Alternatively, you can go to the actual site and play it there. Visit:
http://www.authorstream.com/Presentation/Nubiagroup-1233817-nubia-group-diwali-festival-of-lights/

Note: there are 100 slides to possibly see but it is well worth it!

----------------------------------------------------
Online Screencasting looks interesting and I can immediately see one benefit to using tools like Screenr - decreased delays in broadcasting the finished product!

Provided one has a fast enough internet connection, one can play the screencast eliminating all of those nasty pauses while we wait for the website to open up and as the trainer manually works their way through all of the individual steps as sometimes technology can be too slow when in a live training session.

Additionally,  if online access to this screencast is also provided one can revisit and replay as many times as one requires to be able to learn the procedures involved.
------------------------------------------------------

The digital storytelling "Culture Shock" project was also fascinating to read, watch and listen to.

Not only did it provide an insight into the individual people's stories, but it also leaves a great record of the varying accents of the people of North East England.

Visit: http://www.cultureshock.org.uk/home.html to watch and listen

------------------------------------------------------

Nings - What did I like about them?

I liked how they allow you to put so much related content in the one location.
-------------------------

After looking at each of the suggested nings (some more briefly than others), I can see how, provided it involved something you were interested in, one could really enjoy them.

For instance the Mosman Readers ning - Visit: http:www.mosmanreaders.net 

This ning really was great for promoting the joy of reading and books. 

It offered access for members to:

1. Books reviews - and not just the best sellers which one doesn't always want to read.

2. Book suggestions sent to your email - from the new books just arrived in the library and those anticipated to come.  One could tailor the suggestions received by choosing from a genre list and the handy direct link to the library's catalog allowed one to see if it was available, failing this it could be reserved.

3.  Bookclubs run by the library which you could join and the list of bookclub kits offered by the library.

4. Online magazine subscribed to by the library 

5. Library blog and a teen blog (presumably produced by the Kids/YA team).

6. Library events 

7. Photos of the fun involved at said events

* Members could choose their level of involvement from simply just looking at what was on the ning to commenting on blog posts, registering for email suggestions and attending events.

* Library Staff involvement was also allowed with staff picks for books to read!
 ------------------------------------

Having this ning means that unlike with the library section on one's council website so much information can be placed in the one spot with hopefully more flexibility as to when content could be added and in what format and by whom....

Tuesday, November 13, 2012

Evaluation

Evaluate ... analyse and most certainly get statistics for.

Thank god for web based tools as it makes these steps so much easier!

I mainly looked at Google Alerts and Webmonkey and found that 

Google Alerts - Is so easy to use.

Setting up the alert service was extremely easy.  I did one for my work library and got an alert sent to my email that day.  The alert contained a brief summary (including the key words requested) with a link to the main content on the relevant website.

This service could be easily used by a library with the library's email used as the recipient to keep track of comments made by other people, businesses and institutions about our services, programs and council.

It's an inexpensive (free) and undemanding way of getting feedback and can be utilised for a short or long period as required.

Survey monkey - was a little harder to use

It was fairly easy to navigate but it kept having issues with sending out my test survey even when the email receipient really, truly did exist and I had double checked I had entered it correctly and scheduled the email to be sent immediately.

Having previously experienced completing a survey I knew that it was an easy and relatively painless thing to complete but maybe the paid survey monkey option suffers no glitches....

Sunday, November 11, 2012

Back to del.icio.us

In going back to delicious, I was momentarily surprised to discover that my delicious account no longer existed, even though I thought I had migrated it when prompted way back when changes to delicious's ownership was happening... and my user name still existed, as I discovered when I tried to create another account with my real name.

Once that hurdle had been crossed and I had refreshed my memory by reading the help section on delicious I was able to save links again quite easily. 
----------------------
One new reason to like delicious (as much time has passed since I last used it) was that it will save me a lot of time saving bookmarks/favourites to the multiple web browsers I have since installed on my computer.

Why do I have more than one web browser?
Because not every browser would let me use all of the tools I had installed on my computer.

When online I would save websites of interest but if I couldn't remember which browser I had saved it on I would have to check what was stored for the browser I was currently using and would then have to save it again, and again until all browsers shared the same information.
---------------------------
My attempts at searching delicious using my browser address bar just seemed to result in a jumbled mess of sites which were not really relevant to my search terms. for e.g. http://delicious/tag/books+fantasy
got me sites from for e.g. 

http://www.deliciousorchardsnj.com/ --> which offers "baked goods, the finest meats and cheeses with a unique deli, prepared foods, and grocery sections" 
------------------------
Searching my links using the search box when logged on to my delicious account also was a bit hit and miss.  Even tags that I could see quite clearly existed sometimes did not appear when searched for!

The steps for finding new bookmarks from the public libraries blog 
(http://publiclibrariesnewtechnologies.blogspot.com.au/2009/11/delicious.html) 
didn't work as the delicious inbox was empty!
 --------------------------
So, although I have rediscovered a use for using delicious, it doesn't really go beyond keeping my favourite website links in one place as I have found that searching the web provides better results than searching delicious.

 


Saturday, November 10, 2012

Twitter - Tweets

Quick searches on topics of libraries and public libraries provided the following tweets of interest:

1. Comments on the role of a library - somewhere to go now that bookshops are closing down..

Visit: Can libraries pick up the slack from bookstores? - The Washington Post http://pwne.ws/SkJ1CO

twitted on 2/11/12 by Publishers Weekly@PublishersWkly –> Takes you to: http://www.washingtonpost.com/blogs/all-opinions-are-local/post/can-libraries-pick-up-the-slack-from-bookstores/2011/03/09/gJQAXpn4ta_blog.html

2. Interesting facts on libraries
Visit: Evidently, some ghosts are eternal bookworms: 10 haunted libraries around the world: http://oedb.org/blogs/ilibrarian/2012/10-haunted-libraries-of-the-us/ … via @mental_floss

Twitted on 3/11/12 by Grace Ioppolo@ProfShakespeare –> Takes you to:
http://oedb.org/blogs/ilibrarian/2012/10-haunted-libraries-of-the-us/

3. Interesting ideas on where a library can exist - not just inside a building!

Visit: Public phone booths in New York repurposed into libraries http://bit.ly/AoB8k2

Twitted on 2/11/12 by Lost at E Minor @lostateminor –> Takes you to:
http://www.lostateminor.com/2012/03/10/public-phone-booths-in-new-york-repurposed-into-libraries/

------------------------------

This prompted me to search for another area of interest - Repurposing aka recycling/reusing items

Visit: Coolness!! -> 30 Creative Ways to Repurpose & Reuse Old Stuff
Bored Panda http://www.boredpanda.com/creative-reuse-upcycling-repurposing-ideas/ … via @boredpanda

Twitted on 9/11/12 by Yonela Tananda@yonelatananda
------------------------------------

Twitter to me seems to be another great tool for promoting events, items for sale, people, places and things. Simply send a quick tweet with a link to a website for more information for interested parties.

Searches for my own library shows tweets on upcoming author talks, school holiday programs for the kids and dates for the next book sale.
-------------------------------------

Twitter as a loudspeaker to announce what someone is currently wearing, eating, doing on a daily basis is less interesting but can be useful for instance in the event of a natural disaster.  The ability to quickly announce ones location or alert others to a dangerous situation cannot be denied ... as long as someone you know checks your tweets.